The proper weekly procedure to perform a full power cycle for the Lightspeed Retail system equipment is listed below.
After logging out of Lightspeed Retail and closing Google Chrome on a workstation or the LSR/LSX app for an iPad, power off the following pieces of equipment in the noted order below.
- PC(s) - [PC] How to Power Off/On a PC
- Monitor(s) - [Monitor] How to Power Off/On a Monitor
- iPad(s) - [iPad] How to Power Off/On an iPad
- Receipt/laser/label printer(s) - [Printer] How to Power Off/On a Printer
- Barcode Scanner(s)
- Pin pad terminal(s) / credit card reader(s) - Power Cycle a Wise POS E Payment Terminal
- Switch(es)
- Wireless access point(s)
- Lightspeed Retail router
- Modem/router from your Internet Service Provider (ISP)
After waiting about 5 minutes, power on the following pieces of equipment in the noted order below.
- Modem/router from your Internet Service Provider (ISP)
- Lightspeed Retail router
- Wireless access point(s)
- Switch(es)
- Pin pad terminal(s) / credit card reader(s) - Power Cycle a Wise POS E Payment Terminal
- Barcode Scanner(s)
- Receipt/laser/labor printer(s) - [Printer] - How to Power Off/On a Printer
- iPad(s) - [iPad] How to Power Off/On an iPad
- Monitor(s) - [Monitor] How to Power Off/On a Monitor
- PC(s) - [PC] How to Power Off/On a PC
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