Upgrade to Windows 10 (when instructed by iPOS)

This article will walk you through upgrading a workstation to Windows 10 from Windows 7 (when instructed to do so by iPOS if your workstation is eligible).

Before any upgrade is performed, if there is any data on the workstation that you have you will want to make a backup of for safe keeping.

Also you will wan to make sure that there are no programs open while starting the upgrade process.

This process can take an hour or more depending upon the performance of your workstation and the speed of your internet connection.  The workstation will reboot multiple times before the process has been completed.

  1. Open a web browser and click on the link.
  2. Click on the button named "Download tool now".


  1. If prompted by the browser (Internet Explorer 11), click either Open or Run.  If you use Google Chrome or Firefox, open the file that was downloaded.


  1. If you are presented with a User Account Control prompt, click "Yes".


  1. At the "Applicable notices and license terms" screen, click "Accept".


  1. At the "What do you want do do?" screen, make sure that "Upgrade this PC now" is selected and then click "Next".


  1. You will now be notified that it is in the process of downloading Windows 10.


  1. At this point the upgrade process has begun.  You may not see immediate results regarding the progress of the upgrade but please know that things are being done at this time and to not close the upgrade application.
  2. Once the download has completed, it will verify the download.


  1. You will be notified that it is cleaning up the download.


  1. The program will close and then open again.


  1. It will now check for updates.


  1. It will then check the PC and continue forward.
  2. You will once again be brought to the license terms, click "Accept".


  1. It may check for updates again.
  2. You will be notified that it is making sure that you're ready to install.


  1. You may be notified if there are issues with applications that are currently installed that may not work in Windows 10.  In this situation, it notifies us that Microsoft Security Essentials is not compatible with Windows 10 so in this case we will click "Confirm" to the notification.


  1. You may receive multiple notifications as shown above.  If so, respond to the notifications appropriately.
  2. You will now be asked to decide what how you want the upgrade to be performed.  By default, you want to make sure that both "Install Windows 10" and "Keep personal files and apps" are both chosen.  If they are not chosen by default, please choose those two options and then click "Install".


  1. You will now be informed that the upgrade to Windows 10 has officially started.  It lets you know that the workstation will automatically restart multiple times until the process has completed.  Please do not turn the workstation off while the upgrade is taking place and be patient.


  1. You will then be notified that the upgrade is working on updates and that the workstation will restart several time.  Do not turn the workstation off while this is taking place.


  1.  After the upgrade has been completed, you will be presented with the Windows 10 user logon screen and you can log into your existing user accounts as needed.
  2. Once you log in as a user, it will inform you that it is configuring your user account, to not turn the workstation off and that it may take a couple of minutes to do so.
  3. You may be presented with a prompt about choosing privacy settings for your device.  If so, please turn off all options and then click "Accept".


  1. You will then be taken to your desktop in Windows 10.


  1. Click the Windows Start button in the lower left hand corner.


  1. Click the gear icon for Settings.


  1. Click "Update & Security" in Windows Settings.


  1. Click "Activation" in the left hand window pane.


  1. In the main window pane, verify that Windows is activated.


  1. The upgrade to Windows 10 has been completed.
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk