Important Contact Information

 

iPOS Support is a billable service.

Support from Revel and Lightspeed is included in your fees paid for Revel and Lightspeed.

Contact Information

iPOS Support Team Phone ................................................................. (570) 906-8598 Option #3

iPOS Support Team eMail ...............................................................helpdesk@individualpos.com 

iPOS Support Team Help Center .............................................. https://individualpos.zendesk.com

iPOS Sales .................................................................................... (570) 906-8598 Option #2

Cayan Genius Support .........................................................................(888) 249-3220 Option 3

FreedomPay Support Phone ........................................................................... (888) 495-2446

HMS Support Phone ........................................................................... (877) 517-4678 Option 2

HMS Support eMail ............................................................. support@hostmerchantservices.com

Instant Accept Support....................................................................... (855) 220-2840 Option 1

Intuit Merchant Service Support....................................................................... (800) 558-9558

Intuit Merchant Service Voice Authorization......................................................... (800) 228-1122

Intuit Merchant Service Center....................................................www.MerchantCenter.Intuit.com

Intuit Payroll............................................................................................... (866) 223-5562

Lightspeed eCommerce Support........................................................... ecom.support@lightspeedhq.com

Lightspeed Payments..................................................................payments.resolution@lightspeedhq.com

Lightspeed Status Page.......................................................................https://status.lightspeedhq.com/ 

Lightspeed R-Series Support Phone....................................................................(866) 932-1801

Enter Option #1, Option #2, Option #1, then enter Account ID

Lightspeed X-Series Support Phone...................................................................(844) 814-5410

*Not available for Basic or Core Plan Users

Option 1 for Retail > Option 2 for Support and Billing > Option 2 for X-Series

Select option that relates to your issue. Press 0 for all other inquiries note noted.

Lightspeed X-Series Email Support.........................................x-series.support@lightspeedhq.com

PayBright Merchant Support .............................................................................(800) 327-0093

PayBright Support eMail ................................................................... support@gopaybright.com

POS Accounting............................................................................................ (707) 335-9735

QuickBooks Online....................................................................................... (800) 488-7330

QuickBooks Payroll....................................................................................... (866) 223-5562

QuickBooks Pro/Premier................................................................................. (877) 797-5806

QuickBooks Enterprise Solutions....................................................................... (800) 750-0477

QuickBooks Point of Sale................................................................................ (877) 223-4713

Revel Point of Sale Support Phone .....................................................................(415) 744-1433

Revel Point of Sale Help Center ............................................... https://support.revelsystems.com

VeriScan (IDScan) Support | Submit New Ticket.................... https://support.idscan.net/kb-tickets/new 

VeriScan (IDScan) Support eMail ............................................................................ support@idscan.net

VeriScan (IDScan) Support Phone .................................................................................. (888) 430-8936

Verosa Support Phone .................................................................................... (888) 758-1878

Verosa Support eMail ................................................................................. support@verosa.com 

WorldPay~Vantiv~MercuryPay Merchant Support ................................................... (800) 846-4472

WorldPay~Vantiv~MercuryPay Portal ............................................. https://portal.mercurypay.com

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