Please note all iPOS Support time is billable and not included with the manufacturer's warranty. Time spent diagnosing and troubleshooting to determine if functionality can be restored or if warranty work is needed will be billed as used regardless of outcome. iPOS will provide the customer with contact information for submitting warranty claims or can request that iPOS submit this on their behalf.
Having an issue with your HP POS PC? You will need the serial number of the unit.
Check the warranty status here
After viewing the Warranty info on the bottom of the page, immediately above the warranty information is a View Contact Options Icon. View options below.
HOW TO CONTACT HP SUPPORT
CHAT
If this is the first time you are chatting with support, you will need to create an account (you will be able to store the PC in your account) by clicking the create an account option.
If you have created an account previously, click sign in.
PHONE
- In-warranty products receive free phone support.
- Out-of-warranty products may require a fee for phone support
Phone: 1-800 334 5144
Online: https://support.hp.com/us-en/contact-hp
Email: warranty@hp.com
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