Clearing Your Cache
Clients who are experiencing difficulties with browsing web sites should clear the cache from their Internet history, close their browser and re-open their browser.
To clear cache from the browser history:
Google Chrome:
- Open the browser, and click on the three-bar button to the right of the address bar, and click Settings.
- In the left hand window, click on "Privacy and Security".
- In the main window, click "Clear browsing data".
- In the window named "Clear browsing data", click "Advanced".
- Set the option named "Time range" to "All time".
Firefox:
- Click the menu button and choose Preferences.
- Select the Advanced panel.
- Click on the Network tab.
- In the Cached Web Content section, click Clear Now.
Close the Preferences window.
Safari:
- Open the browser, and on the menu bar, click Safari>Preferences.
- Select the Advanced tab. Click on Show Develop menu in menu bar.
- In the Develop menu (now on the menu bar), go down and click on Empty Caches.
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