If you would like item names and item numbers to not only show up on guest copies of a credit card receipt, but also the merchant copy, you must first login to the Management Console. Go to Settings>Receipts and look for a setting called Credit card receipt options. Make sure this setting is set to Itemization on each credit card slip. You will also want to look for a setting called How many credit card receipts and set this to 2 so that it prints a merchant copy and customer copy.
How do you Set Item Names and Item Numbers to Print on Both the Merchant Copy and Customer Copy of Credit Card Receipts?
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