I purchased an additional user. How do I tell POS I have an additional user?

Adding A POS License (Seat) to the POS Software

  1. Open QuickBooks Point of Sale
  2. Login (if necessary)
    1. Enter user id
    2. Enter password
  3. Click Help / Manage My license / Buy Additional License
    1. This is only to verify the number of licenses before adding the additional license
    2. Cancel out of this window
  4. Click Help / Manage My License / Sync License OnLine
  5. Click Help / Manage My license / Buy Additional License
    1. This is only to verify the number of licenses has increased after the sync
    2. Cancel out of this window
  6. Log Out of Point of Sale (if necessary)

Downloading and installing the POS Software on the additional PC

  1. Access the Intuit "My Account" portal @ www.quickbooks.com/account
  2. Login using:

                User ID = Your client’s Intuit "My Account" Authorized ID
                Password = (account password) or select the Forgot Your Password? option and follow the instructions to reset/resume your password

  1. Click on “Products” from your Company Overview page, locate your assets, and click the download icon to begin the download process
  2. Once the download process has completed, locate the application installer (normally in "Downloads" folder unless directed to download to another folder)
  3. Double Click the installer to begin the installation process
  4. When prompted enter your license and product number (obtain this information from either your "My Account" or from another terminal in POS / Help / About Point of Sale)
  5. When prompted make sure to select you are installing on more than one PC and this PC is a Client Workstation
  6. Once the installation is complete make sure to check for, download and install any updates.
  7. In POS change the Updater Preference to "Not check for Updates", POS Home Screen / Help / Software Updates / Updater Preferences.  Only the POS Server should be set to check for updates and follow the instruction on how to update your POS software.
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