Your POS system should be Shutdown and Powered On at least once a week, preferably twice a week.
Please follow the steps below for proper shut down and rebooting of each of your POS workstations.
- Choose a time that will be designated for the process and incorporate it into your routine for the given days. We suggest doing this at either the end of your workday, after closing and doing End of Day procedures, or first thing in the morning. Give yourself enough time to shutdown each PC, leave powered off for approximately 1 minutes, power on and start POS.
- Choose the days of the week you will set as the normal days for this process. For example, every Monday, Wednesday, and Friday following End of Day procedures.
SHUT DOWN PROCEDURES:
- Log out of QuickBooks Point of Sale (POS) and close QuickBooks POS on each of your client workstations. (Client workstation = any workstation that is NOT your POS server.) Typically, these are named POS2, POS3, Office, etc.
- Log Out of QuickBooks POS and close QuickBooks POS on the POS server workstation. Typically, this is your workstation named POS1.
- Shut down your POS server workstation by going to Start, then selecting Shut Down. (Do not simply choose restart. You want to completely shut down the workstation.
- Shut down each client workstation by going to Start, then selecting Shut Down. (Do not simply choose restart. You want to completely shut down the workstation.)
- After at least 1 minute has passed, Start your POS Server workstation by pressing the power button.
- Log into Windows only. Do not log into QuickBooks POS yet.
- Start your POS client workstations by pressing the power button.
- Log into Windows, on the POS client workstations.
- Log into QuickBooks POS on your server workstation.
- Log into QuickBooks POS on each of the client workstations.