Account Cancellation Request for TSYS PayBright Accounts

How to Cancel your PayBright (TSYS) Merchant Account

1. Complete Merchant Cancellation Form

  • Complete the form "Paysafe Account Cancellation Request" by downloading the PDF from Google Drive. This form can be accessed via this Google Drive link and by clicking the form "Merchant Cancellation Form.pdf". 
  • Download the form (PDF).
  • Complete the form entirely, including your merchant account number. 
  • Sign the form.

2. Submit to PayBright via:

  • Email: 
  • Fax: (281) 465-2596
  • Mail to: Bankcard Center, PO BOX 8339 | The Woodlands, TX 77387

The request may take up to (3) business days to complete. 

Have more questions? Submit a request


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