This article will walk you through clearing the internal memory on a Metrologic or CipherLabs physical inventory scanner if you happen to encounter an error message stating "Memory Full" when performing scans.
Please note that the pictures in this article show a CipherLabs physical inventory scanner but the process is the same for Metrologic physical inventory scanners as well.
- If the physical inventory scanner is turned on, turn it off by pressing and holding the power button.
- With the physical inventory scanner turned off, first press and hold the "7" and "9" buttons and then press and hold the power button.
- This will take you to the System Menu as shown below.
- From the System Menu, press "4" for "Memory".
- From the Memory menu, press "2" for "Initialize".
- This will erase the internal memory of the physical inventory scanner and will state "Initializing... OK" when the process has finished.
- Press the "ESC" button twice to go back to the System Menu.
- You will now be back at the System Menu.
- Turn the physical inventory scanner off by pressing and holding the power button.
- You may now turn the physical inventory scanner on and use it as you normally would for performing a physical inventory.
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